In the context of ethics, which of the following is a characteristic of managers who are givers

  • Anandakumar, A., Pitsis, T. S., & Clegg, S. R. (2007). Everybody hurts sometimes: The language of emotionality and the dysfunctional organization. In J. Langan-Fox, C. L. Cooper, & R. J. Klimoski (Eds.), Research companion to the dysfunctional workplace management challenges and symptoms (pp. 187–215). Cheltenham: Edward Elgar Publishing Ltd.

    Google Scholar 

  • Ashforth, B. E., & Humphreys, M. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18(1), 88–115.

    Google Scholar 

  • Backhouse, J., Hsu, C. W., & Silva, L. (2006). Circuits of power in creating de jure standards: Shaping an international information systems security standard. Management Information Systems Quarterly, 30(1), 413.

    Google Scholar 

  • Berstein, S. D. (2003). Positive organizational scholarship: Meet the movement. An interview with Kim Cameron, Jane Dutton, and Robert Quin. Journal of Management Inquiry, 12(3), 266–271.

    Article  Google Scholar 

  • Birrell, I. (2010). Before you pay to volunteer abroad, think of the harm you might do. The Guardian, 14 November. Retrieved from http://www.guardian.co.uk/commentisfree/2010/nov/14/orphans-cambodia-aids-holidays-madonna.

  • Bowman, J. (2011). Rise of the trolls. New Criterion, 29(5), 63–67.

    Google Scholar 

  • Boyatzis, R. E., Smith, M. L., & Blaize, N. (2006). Developing sustainable leaders through coaching and compassion. The Academy of Management Learning and Education, 5(1), 8–24.

    Article  Google Scholar 

  • Cameron, K. S., & Gaza, A. (2004). Introduction: Contributions to the discipline of positive organizational scholarship. American Behavioral Scientist, 47(6), 731–739.

    Article  Google Scholar 

  • Cassell, E. J. (2002). Compassion. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology. New York: Oxford University Press.

    Google Scholar 

  • Clark, C. (1987). Sympathy biography and sympathy margin. American Journal of Sociology, 93(2), 290–321.

    Article  Google Scholar 

  • Clark, C. (1997). Misery and company: Sympathy in everyday life. Chicago: University of Chicago Press.

    Book  Google Scholar 

  • Clegg, S. R. (1989). Frameworks of power. London: Sage.

  • Clegg, S. R., Courpasson, D., & Phillips, N. (2006). Power and organizations. London: Sage.

    Google Scholar 

  • Clegg, S. R., Kornberger, M., & Rhodes, C. (2007). Business ethics as practice. British Journal of Management, 18(2), 107–122.

    Article  Google Scholar 

  • Comer, D. R., & Cooper, E. A. (2002). A model of employees’ responses to corporate “volunteerism”. Research in Ethical Issues in Organizations, 4, 145–168.

    Article  Google Scholar 

  • Cordes, C. L., & Dougherty, T. W. (1993). A review and an integration of research on job burnout. Academy of Management Review, 18(4), 621–656.

    Google Scholar 

  • De Tocqueville, A. (2003). Democracy in America (trans: Baven, G. E.). London: Penguin.

  • DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160.

    Article  Google Scholar 

  • Dimmick, J., Chen, Y., & Li, Z. (2004). Competition between the internet and traditional news media: The gratification-opportunities niche dimension. Journal of Media Economics, 17(1), 19–33.

    Article  Google Scholar 

  • Dutton, J. E., Frost, P., Worline, M. C., Lilius, J. M., & Kanov, J. M. (2002). Leading in times of trauma. Harvard Business Review, 80(1), 54–61.

    Google Scholar 

  • Dutton, J. E., & Glynn, M. A. (2008). Positive organizational scholarship. In C. Cooper & J. Barling (Eds.), Handbook of organizational behavior. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Dutton, J. E., Glynn, M. A., & Spreitzer, G. M. (2006a). Positive organizational scholarship. In J. Greenhaus & G. Callanan (Eds.), Encyclopedia of career development (pp. 641–644). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Dutton, J. E., Lilius, J. M., & Kanov, J. M. (2007). The transformative potential of compassion at work. In S. K. Piderit, R. E. Fry, & D. L. Cooperrider (Eds.), Handbook of transformative cooperation: New designs and dynamics (pp. 107–124). Stanford, CA: Stanford University Press.

    Google Scholar 

  • Dutton, J. E., Worline, M. C., Frost, P. J., & Lilius, J. (2006b). Explaining compassion organizing. Administrative Science Quarterly, 51(1), 59–96.

    Google Scholar 

  • Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532–550.

    Google Scholar 

  • Elsworth, S., & Madigen, M. (2011). Queensland flood inquiry hears tripple 0 call from Donna Rice. The Courier Mail, 19 April. Retrieved from http://www.couriermail.com.au/news/donna-rice-told-off-by-triple-0-operator-for-driving-through-flood/story-e6freon6-1226041207841.

  • Foucault, M. (1977). Discipline and punish: The birth of the prison (trans: Sheridan, A.). New York: Pantheon.

  • Foucault, M. (1983). On the genealogy of ethics. In H. Dreyfus & P. Rabinow (Eds.), Michel Foucault: Beyond structuralism and hermeneutic. Chicago: University of Chicago Press.

    Google Scholar 

  • Frost, P. J. (1999). Why compassion counts. Journal of Management Inquiry, 8(2), 127–133.

    Article  Google Scholar 

  • Frost, P. J. (2003). Toxic emotions at work. Boston: Harvard Business School Press.

    Google Scholar 

  • Frost, P. J., Dutton, J. E., Maitlis, S., Lilius, J. M., Kanov, J. M., & Worline, M. C. (2006). Seeing organizations differently: Three lenses on compassion. In S. R. Clegg, C. Hardy, T. B. Lawrence, & W. R. Nord (Eds.), The Sage handbook of organization studies (pp. 843–866). London: Sage.

    Chapter  Google Scholar 

  • Frost, P. J., Dutton, J. E., Worline, M. C., & Wilson, A. (2000). Narratives of compassion in organizations. In S. Fineman (Ed.), Emotions in organizations (pp. 25–45). London: Sage Publications.

    Google Scholar 

  • Frost, P. J., & Robinson, S. (1999). The toxic handler: organizational hero-and casualty. Harvard Business Review, 77(4), 96–106.

    Google Scholar 

  • Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. Chicago: Aldine Publishing Company.

    Google Scholar 

  • Goldstein, J. (1993). Insight meditation: The practice of freedom. Boston: Shambhala.

    Google Scholar 

  • Greenwood, R., & Hinings, C. R. (1996). Understanding radical organizational change: Bringing together the old and the new institutionalism. Academy of Management Review, 21, 1022–1054.

    Google Scholar 

  • Habermas, J. (1976). Legitimation crisis (trans: McCarthy, T.): London: Heinemann.

  • Haskell, T. L. (1985). Capitalism and the origins of the humanitarian sensibility, Part 1. The American Historical Review, 90(2), 339–361.

    Article  Google Scholar 

  • Hatfield, E., Cacioppo, J. T., & Rapson, R. L. (1993). Emotional contagion. Current Directions in Psychological Science, 2(3), 96–100.

    Article  Google Scholar 

  • Hermida, A., & Thurman, N. J. (2008). A clash of cultures: The integration of user-generated content within professional journalistic frameworks at British newspaper websites. Journalism Practice, 2(3), 343–356.

    Article  Google Scholar 

  • Hochschild, A. R. (1983). The managed heart: Commercialization of human feeling. Berkeley, CA: University of California Press.

    Google Scholar 

  • Hodge, B., Coronado, G., & Duarte, F. (2010). Chaos theory and the larrikin principle. Frederiksberg: CBS Press.

    Google Scholar 

  • Kanov, J. M., Maltlis, S., Worline, M. C., Dutton, J. E., Frost, P. J., & Lilius, J. M. (2004). Compassion in organizational life. American Behavioral Scientist, 47(6), 808–827.

    Article  Google Scholar 

  • Kennedy, M. M. (1979). Generalizing from single case studies. Evaluation Review, 3(4), 661–678.

    Article  Google Scholar 

  • Lewis, P. V. (1985). Defining ‘business ethics’: Like nailing jello to a wall. Journal of Business Ethics, 4(5), 377–383.

    Article  Google Scholar 

  • Lukes, S. (2005). Power and the battle for hearts and minds. Millennium: Journal of International Studies, 33(3), 477–493.

    Article  Google Scholar 

  • Luthans, F., & Youssef, C. (2004). Human, social, and now positive psychological capital management: Investing in people for competitive advantage. Organisational Dynamics, 33(2), 143–160.

    Article  Google Scholar 

  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. New York: Oxford University Press.

    Google Scholar 

  • Manosevitch, E., & Walker, D. (2009). Reader comments to online opinion journalism: A space of public deliberation. In International Symposium on Online Journalism, Austin, TX.

  • Moor, P. J. (2007). Conforming to the flaming norm in the online commenting situation.. Enschede, Netherlands: University of Twente.

  • Moor, P. J., Heuvelman, A., & Verleur, R. (2010). Flaming on youtube. Computers in Human Behavior, 26(6), 1536–1546.

    Article  Google Scholar 

  • Morgan, G. (2006). Images of organization. Thousand Oaks, CA: Sage.

  • Morris, J. A., & Feldman, D. C. (1996). The dimensions, antecedents, and consequences of emotional labor. Academy of Management Review, 21(1), 986–1010.

    Google Scholar 

  • Narada, (2006). The Buddha and his teachings. Mumbai: Jaico.

    Google Scholar 

  • Neff, K. D., Rude, S. S., & Kirkpatrick, K. L. (2007). An examination of self-compassion in relation to positive psychological functioning and personality traits. Journal of Research in Personality, 41(4), 908–916.

    Article  Google Scholar 

  • Nietzsche, F. (1998). On the genealogy of morals (trans: Smith, D.). New York: Oxford University Press.

  • Nussbaum, M. (1994). Pity and mercy: Nietzsche’s stoicism. In R. Schacht (Ed.), Nietzsche, genealogy, morality. Berkeley: University of California Press.

    Google Scholar 

  • Oxford Dictionary of English. (2010). Oxford reference online premium. Oxford: Oxford University Press.

    Google Scholar 

  • Poovey, M. (1995). Making a social body: British cultural formation, 1830–1864. Chicago: University of Chicago Press.

    Google Scholar 

  • Reese, S. D., Rutigliano, L., Hyun, K., & Jeong, J. (2007). Mapping the blogosphere. Journalism & Mass Communication, 8(3), 235.

    Google Scholar 

  • Richter, L., & Norman, A. (2010). AIDS orphan tourism: A threat to young children in residential care. Vulnerable Children and Youth Studies, 5(3), 217–229.

    Article  Google Scholar 

  • Rosenberry, J. (2010). Virtual community support for offline communities through online newspaper message forums. Journalism & Mass Communication Quarterly, 87(1), 154–169.

    Article  Google Scholar 

  • Rynes, S., Bartunek, J., Dutton, J., & Margolis, J. (2012). Care and compassion through an organizational lens: Opening up new possibilities. Academy of Management Review., 37(4), 503–523.

    Google Scholar 

  • Sacks, H. (1989). Lecture six: The MIR membership categorization device. Human Studies, 12(3), 271–281.

    Google Scholar 

  • Sacks, H. (1995). Lectures on conversation. London: Wiley-Blackwell.

    Book  Google Scholar 

  • Schmitt, C., & Clark, C. (2006). Sympathy. In J. E. Stets & J. H. Turner (Eds.), Handbook of the sociology of emotions (pp. 467–492). New York: Springer.

    Chapter  Google Scholar 

  • Scott, W. R. (2008). Approaching adulthood: The maturing of institutional theory. Theory and Society, 37(5), 427–442.

    Article  Google Scholar 

  • Silverman, D. (2006). Interpreting qualitative data: Methods for analyzing talk, text, and interaction. London: Sage Publications Ltd.

    Google Scholar 

  • Stansbury, J. M., & Sonenshein, S. (2012). Positive business ethics: Grounding and elaborating a theory of good works. In K. S. Cameron & G. Spreitzer (Eds.), The Oxford handbook of positive organizational scholarship (pp. 340–352). New York: Oxford University Press.

    Google Scholar 

  • Sznaider, N. (1998). The sociology of compassion: A study in the sociology of morals. Journal for Cultural Research, 2(1), 117–139.

    Google Scholar 

  • Thurman, N. J. (2008). Forums for citizen journalists? Adoption of user generated content initiatives by online news media. New Media & Society, 10(1), 139–157.

    Article  Google Scholar 

  • Torin, D. (2006). How 7/7 ‘democratised’ the media. BBC News, 4 July. Retrieved from http://news.bbc.co.uk/2/hi/uk_news/5142702.stm.

  • Verbos, A. K., Gerard, J. A., Forshey, P. R., Harding, C. S., & Miller, J. S. (2007). The positive ethical organization: Enacting a living code of ethics and ethical organizational identity. Journal of Business Ethics, 76(1), 17–33.

    Article  Google Scholar 

  • Watson, T. J. (2011). Ethnography, reality, and truth: the vital need for studies of ‘how things work’ in organizations and management. Journal of Management Studies, 48(1), 202–217.

    Article  Google Scholar 

  • Weber, M. (1978). Economy and society: an outline of interpretive sociology. Berkley, CA: University of California Press.

    Google Scholar 

  • Whittle, A., Mueller, F., & Mangan, A. (2008). In search of subtlety: Discursive devices and rhetorical competence. Management Communication Quarterly, 22(1), 99–122.

    Article  Google Scholar 

  • Youssef, C., & Luthans, F. (2012). Psychological capital: Meaning, findings and future directions. In K. S. Cameron & G. Spreitzer (Eds.), The Oxford handbook of positive organizational scholarship (pp. 17–27). Oxford: Oxford University Press.

    Google Scholar 


Page 2

From: Normal Compassion: A Framework for Compassionate Decision Making

Theme Sub category Number of utterances
Legitimate receiver
No prior knowledge of risk Rice 6
Officer 5
General 8
  Total 19
No personal responsibility for suffering Rice 3
Officer 7
General 8
  Total 18
No means to address situation Rice 1
Officer 16
General 5
  Total 22
Other complexities and systemic issues Rice 0
Officer 4
General 18
  Total 22

Criteria Sub category Number of utterances
Illegitimate receiver
Prior knowledge of risk of danger Rice 3
Officer 0
General 0
  Total 3
Personal responsibility for suffering Rice 8
Officer 32
General 1
  Total 40
Means to address situation Rice 0
Officer 3
General 0
  Total 3
No other complexities and systemic issues Rice 0
Officer 0
General 0
  Total 0