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Provide IT expertise and support to networks of users. Service Desk Analysts are information technology (IT) professionals who provide technical support to users. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates. Service Desk Analysts have strong customer service skills and use an expert understanding of computer networking principals to troubleshoot issues. They work in the IT department of organisations in a broad range of industries. Australia Australian Capital Territory See all related jobs on SEEK
Microsoft Active Directory Microsoft Office 365 ITIL Framework Microsoft Windows 10 ServiceNow IT Technical Support Customer Service Helpdesk Support Citrix Sign in or register to add skills to your SEEK Profile Roles where your skills are commonly valued by employers. Sign in and add skills to your SEEK Profile, to see roles that match your skill-set Did you find this helpful? Source: SEEK job ads and SEEK Profile data Source: SEEK job ads and SEEK Role Reviews Latest reviews from 22 Service Desk Analysts surveyed on SEEK Service desk analyst is very good role for new starter in IT and would recommend it to Every starter. Master of Information and Communication Technology The service desk Analyst role is pretty good start for Person interested to start the career in IT environment so that the person can have the overall experience of level 1 and level 2 support so that... Dealing with new ticketing system and resolving the issue in appropriate time frame based of SLA with user request. IT Service Desk Analyst - bring your time management A game Bachelor of Arts (History) Applying your technical skills to solve a variety of end user computing issues every day. Satisfaction in getting people back up and running and able to perform their day to day role. Getting to lia... A SD analyst role can be challenging in a number of ways. Primarily is tests ones ability to manage time. Answering incoming calls are always the first priority. Fixing issues under time pressures ... Source: SEEK Role Reviews |
If you receive windows 10 specialist certification, what type of role are you qualified to perform?
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